in the "dammit, i didn't just do that" category for today is speaking with a caller that i knew was in Canada, due to our lovely (and sometimes accurate) prompts before we get the call itsself, and asking him as i was looking up pricing information "and just to verify, you're in canaydia, correct?"
bah. i've been like that all day, too. it needs to hurry up and be 7:00... or better yet, 10. =]